CV examples / Logistics & hospitality
Front Office Manager CV Example
Employers hiring a Front Office Manager usually screen for these skills first: Front office leadership, Revenue and upselling and Guest experience. This example shows how to present them clearly, with achievements you can adapt and a layout that applicant tracking systems read correctly.
Professional summary example
Front office manager with [X] years leading teams in [X]-room hotels, raising guest scores and upsell revenue.
Skills employers search for
- Front office leadership
- Revenue and upselling
- Guest experience
- Rota planning
- Training
- Complaint resolution
- PMS administration
- Reporting
Tools and systems
- Opera PMS
- Mews
- TripAdvisor management
- Excel
Personal strengths
- Reliability
- Teamwork
- Working under pressure
- Customer focus
Example achievements
Replace each [X] with your own numbers.
- Led a front office team of [X]
- Raised review scores from [X] to [X]
- Grew upsell revenue by [X]%
- Cut check-in time to [X] minutes
Turn duties into results
Weak
Managed reception staff
Strong
Led a [X]-person team and lifted guest scores to [X] with faster check-in
Action verbs to start your bullet points
- Led
- Improved
- Increased
- Trained
- Reduced
- Managed
- Introduced
- Delivered
Typical education: Degree or diploma in Hospitality Management
Common mistakes on a Front Office Manager CV
- No guest scores
- Team size missing
- Revenue impact not shown
- PMS missing
Build your Front Office Manager CV
The builder opens with these skills and example achievements ready to edit. One column, ATS-friendly, PDF or Word.
Open the builderCover letter opening line
I am applying for the Front Office Manager role because it matches the work I do best, and I can show results in the areas this job asks for most.
Questions
What skills should a Front Office Manager put on a CV?
Lead with the skills named in the job ad. For most Front Office Manager roles these include: Front office leadership, Revenue and upselling, Guest experience and Rota planning, each backed by an example in your work history.
How long should my CV be?
Two pages is standard in Ireland and the UK. Keep the most recent and relevant roles in the most detail.
How do I show results as a Front Office Manager?
Use the measures employers in this field recognise, such as ADR, RevPAR, guest satisfaction, and say what changed because of your work. Replace every [X] in the examples with your real figures.